A ruinous business model - MessageLabs

On occasion it happens that email I send to people in some organizations gets bounced with no other explanation than a brief message saying "rejected" and a reference to MessageLabs.

One may assume that something in the MessageLabs machinery has decided that your email is noxious: a reputation filter, some blackhole list in which your domain name or your IP address appear, what have you. These things happen even for the most orderly users in the best administrated organizations.

So, like we did in the heyday of the Open-Relay data base, and with many other message-blocking databases, you want to go to the provider and clear your reputation? Or at least ascertain that, and probably why, your servers are indeed blocked?

No ways with MessageLabs: only if you are a client. No access otherwise except to some pretty lame propaganda-blurby stuff. Count me as one less prospective client.